Service & Support

We’re here for you. Anytime, anywhere.

 

Our service is as unique as our process and our solutions. We support you from the initial idea to the finished product and will always be on hand to provide advice and technical support. So you can be sure that everything will run smoothly at all times.  

We look forward to sharing our know-how and our experience with you, and creating something together that’s never been seen before. Our experienced team will advise you on all the options. We work with a network of certified partners to provide swift, on-site technical support if required. 

Our hassle-free full-service support:

  • Inspection of your product to check for material properties; if necessary, pre-treatment and design of a supporting frame to prevent deformation 
  • Graphic services including profiling for the printer and adaptation of your design to the 3D form, to ensure distortion-free transfer
  • Advice on technical equipment and installation of the technology on site
  • Inhouse tests and prototype manufacture for quality assurance
  • Certified partner network for rapid technical support
  • Efficient procurement of spare parts and consumables 
  • On-site repairs 
  • Individual service and maintenance contracts

Frequently asked questions

Find the answers to frequently asked questions.

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Explore our partnering options

Fullfillment

We are the fulfilment partner for small and medium-sized runs.

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Industrial

Explore our integrated solutions for efficient mass production.

Find out more!

Commerical

Compact print-on-demand solutions for online printers and promotional gift manufacturers. 

Find out more!
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Service & Support

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